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Engage Library

Feature Articles

Our feature articles are sourced from practitioners around the globe and seek to encourage new thinking, highlight innovative practice and stimulate debate in the world of effective volunteer engagement.

Most organizations have a strategic plan, a fund development plan, a marketing plan and an IT plan. Why is it that so few have a volunteerism plan? Recognized as the oldest voluntary health organization in the United States, the American Lung Association began a three-year…
July 2013
Australia has seen its share of natural disasters – most notably bushfires and floods – and the surge of spontaneous volunteering each emergency produces. While recent attempts to register volunteers in advance of a disaster are useful, too few are actually activated during an…
April 2013
After more than a decade in the classroom, Sarah Jane Rehnborg has taught volunteer management on the graduate level to students from public affairs, business management, social work, communications, fine arts and other areas of specialization. Along the way, Rehnborg discovered…
April 2013
Culture, politics and religion are often hot topics debated by pundits on the evening news and in major newspapers across America. These topics are also increasingly discussed within community and charity organizations seeking ways to encourage diversity within their volunteer…
April 2013
Sarah Jane Rehnborg has more than a decade in the classroom – teaching volunteer management on the graduate level to students from public affairs, business management, social work, communications, fine arts and other areas of specialization. Along the way, Rehnborg found some…
January 2013
Always looking to share innovative ideas with our readers, this issue highlights a new American initiative called Voolla, which calls itself “the new way to give…turning volunteer skills into money for charities.” In this feature story Q&A, Stephanie Downs, founder and “…
January 2013
Volunteer-involving organizations – whether nonprofits, government agencies or all-volunteer associations – regularly search for new philosophies and technologies to maximize volunteerism and advance the organization’s purpose. However, implementing the use of personality…
January 2013
Due to the nature of volunteering, this sector of society is not often associated with conflict. However, like the wider community, conflict within volunteer-involving organisations can be a persistent problem. Although most volunteers enjoy positive and fulfilling experiences…
October 2012
Want to incorporate writing techniques used by professionals to inspire, motivate and recruit volunteers? Want to know what works in prompting a reader to move from the armchair to the work site? Of course you do – because you already know that you can make or break your program…
October 2012
It was one of those moments in time that starts a movement – a movement to increase the recognition and support given to Managers of Volunteers. In this feature article, author Claire Teal of Volunteering New Zealand explains how the movement got started at a 2009 National…
October 2012
More and more, companies want to engage their communities through employee volunteering programs. For most businesses, this means calling a nonprofit and scheduling an activity. The nonprofits that can readily design and host successful employee volunteering events will find…
July 2012
As practitioners in the field of volunteer engagement, we all know the extraordinary impact volunteers have on creating real change in diverse communities. We are also familiar with the multitude of altruistic motivations that inspire individuals to step up and lend a hand. At…
July 2012
How can an organization and its volunteers get more done for the people and the communities they serve? In this article, Graham Allcott, the former CEO of Student Volunteering England and the author of the new book called How to be a Productivity Ninja, combines his love of…
July 2012
Discussions of legal issues involving volunteers are usually conducted philosophically, using generic examples or what-if scenarios. In this feature, Donald W. Kramer, an American lawyer and editor with extensive expertise and experience in nonprofit legal matters, shares actual…
April 2012
How many of you have actually taken the time to create a strategy for your own professional development? Have you considered what you would like to achieve professionally over the next year or the next five? So many of us discuss the need to professionalize volunteer management…
April 2012
While living in India, Israeli citizen Yael Caplin experienced the Purna Kumbh Mela - a remarkable religious gathering that takes place in Haridwar, where the Ganges enters the Northern plains of India from the Himalayas.  Every 12 years, from mid-January to the end of April,…
January 2012
When massive earthquakes hit Christchurch, New Zealand in February 2011, university students wanted to help in the clean-up. But established first response agencies were wary of these young volunteers and too harried to work with them, so they turned them away. Sam Johnson, a…
January 2012
In 2010, United Way of King County, in partnership with 501 Commons, launched the Volunteer Impact Program (VIP) in Seattle, WA.  Now moving into its third year of operation, this free program provides volunteer management training, assessment and consulting services to local…
January 2012
When Sarah Jane Rehnborg, Ph.D., wrote her doctoral dissertation at the University of Pittsburgh, she not only fulfilled an academic requirement but also helped document the basis of the new “Certified in Volunteer Administration” (CVA) competency-based credential for the…
October 2011
What does the field think about credentialing? In this Keyboard Roundtable, volunteer management colleagues from the UK, USA, New Zealand and Australia provide their personal and widely different perspectives on the value of a professional credential. One expert thinks…
October 2011