Engage Library

One of the hardest things a volunteer manager may ever face is how to deal with an aging volunteer whose performance has begun to fall short of the organization’s expectations. In this special two-part series, e-Volunteerism tackles this important but often over-looked issue…

When a volunteer walks through a manager’s door, each volunteer brings along a whole system of expectations, wishes and demands associated with the volunteer experience. Volunteer managers often recognize one category of expectations as the “fantasy world” of the volunteer.…