Virtual and remote activities are becoming more prevalent in the landscape of volunteer opportunities. However, most of the information or resources for volunteer managers continue to focus mainly on volunteering done on-site, alongside paid staff.
In this feature article, author Michele Wiesner describes the highly successful volunteer program at Hire Heroes USA, where 85% of volunteer hours are dedicated to remote opportunities. As volunteer program director of Hire Heroes USA, Wiesner is an authority in how to engage with volunteers who never come into face-to-face contact with staff. Here, she shares lessons learned in working with remote and virtual volunteers, describes the relationship between the two, and explains how volunteer managers can think about engaging volunteers in new ways. The potential of remote and virtual volunteers, Wiesner notes, “is limitless.”