SurveyMonkey Changed My Life: A Volunteer Manager’s Perspective
Volunteer manager Laura Hamilton knew there had to be a better way to manage and schedule volunteers at George House Trust, the largest HIV Social Care Charity in the North West of England. So when her organization began to review rota management software packages to help manage volunteer rotations, she stumbled upon a solution that surprised her: SurveyMonkey, an online tool for collecting data for volunteer surveys. "Whilst exploring how it worked," Hamilton writes, "it struck me that with a bit of tweaking, we could set up a form which, rather than collecting feedback or evaluation data, would allow people to tell us their availability and sign up for shifts." In this e-Volunteerism feature, Hamilton reviews her experience with SurveyMonkey as a rota tool, and explains why "it really has changed my life!"