Engage Library

This Training Design by Rick Lynch presents basic points about how to design an effective training session for volunteers. Co-author of the best-selling book, Volunteer Management, Lynch describes three distinct training arenas or “domains”  – training to increase volunteer…

In the 1970s, many in volunteer management were concerned with making the field more professional by adopting and adapting personnel practices from private business.  Ivan Scheier believed this was not only wrong-headed but almost the opposite of what we should be doing. …

Leaders are people who inspire others to follow.  They do this largely through their communication.  That influence partly comes from what leaders talk about, such as a vision of the future, organizational values, and other topics which have been well-described in many books…

Retaining volunteers is both an indicator of and a key to success in volunteer management. When volunteers keep coming back, it is a sign that the program is being managed in a reasonable way. The return of trained and seasoned volunteers gives the volunteer program manager more…