Engage Library

Retaining volunteers is both an indicator of and a key to success in volunteer management. When volunteers keep coming back, it is a sign that the program is being managed in a reasonable way. The return of trained and seasoned volunteers gives the volunteer program manager more…

Why did we choose "Should Volunteer Administration Be a 'Profession'?" as our inaugural topic for "Points of View?" Quite simply, it is because the jury is still out on whether or not it is a profession. This is not a debate over the need for professional skills and attitudes.…

Until recently there was no agency within the UK focusing specifically on volunteering research and its connection to policy and practice. Volunteering sometimes appeared on the curricula of the various organisational-focused voluntary sector courses. But it was very much a…

Volunteering and volunteer work have changed dramatically in the last few years. So too have management practices in the not-for-profit sector as shrinking resources combined with increasing demands for service press administrators to search for new ways of doing business. One…

Harriet Naylor, always known familiarly as "Hat," was one of the true pioneers in the development of volunteer program management as an acknowledged field in the United States. In her role as national director of the Office of Volunteer Development at what was then the…