Special Settings/Fields

Volunteers have always been the backbone of sports, leisure and recreation programs, so we decided to do a quick round-up of Web resources in this area. What follows is a mix of things:

• research studies and articles
• forms and policies
• workbooks and manuals

And just for fun we threw in a bunch of stuff about volunteering for the Olympic Games, which is becoming a social phenomenon all in itself.

Research for the report, Flying Under the Radar: The Significant Work of All-Volunteer Organizations, was conducted in 1999 in the San Francisco service area of CompassPoint by Cristina Chan, M.P.P., and Sonali Rammohan, C.P.A. Leadership for the study was provided by Jan Masaoka, Executive Director of CompassPoint. I first became aware of the study when I attended a workshop presented by Cristina and Sonali at the 1999 National Community Service Conference. It was very telling that, in a conference of nearly 2,800 participants, there were only about a dozen attendees at this particular workshop. Obviously, not many all-volunteer group representatives were at the conference! When I was discussing the study with CompassPoint Executive Director Jan Masaoka, she used a term that to me describes why the health and well being of all-volunteer groups are so vitally important for our consideration. She called the sub-sector a "fragile ecology" that is little understood and very much under-supported by any of the primary sectors of modern life. This is despite the fact that these groups really create the rich fabric of what we call "community" and bring people together in so many ways. 

Recent events have made the public more aware of the role of volunteers in protecting lives and property during fires and emergencies. Throughout the U.S. and many other countries around the world, communities (particularly small, rural ones) depend on citizens to assume those duties. These volunteer roles demand extensive training, time and commitment. In these days of busy lives and young people leaving their small communities in large numbers, how are these all-volunteer or combination staff-volunteer fire stations faring? This article will examine the issues, and how these programs are adapting to changing times while remaining true to their volunteer roots!

There are many words to describe volunteering and voluntary action, reflecting the many forms of people helping each other survive and prosper over the challenges of their time and place. Whether it is trabalho voluntario in Brazil, benevolat and volontariat in France, gotong royong in Indonesia or harambee in Kenya, supporting each other for mutual survival is a key ingredient to community the world over. In this issue we look at a very ancient, yet still modern, form of community interaction and service to each other that, even though it is no longer extensively practiced, is still is a relevant way for people to be involved in service to each other.

One of the top ongoing issues of most of the all-volunteer groups in the CompassPoint Nonprofit Services’ study featured in the Winter issue of e-Volunteerism was “reaching new members and keeping them involved.” In the world of volunteer management, that translates to “volunteer recruitment, integration and retention.” The goal is the same -- to identify potential individuals who can contribute to the work of the organization, invite them to participate by clearly identifying the benefits of joining, make them feel welcome and give them a way to contribute that is appropriate for them, and then offer ongoing opportunities for growth to keep them motivated and interested. Many volunteer organizations have experienced a decline in membership. In an effort to reverse this trend, several large national and international organizations have put a high priority on membership development. In this issue, we profile some of the membership development strategies of Kiwanis International, the General Federation of Women’s Clubs and Rotary International.