Special Settings/Fields

In this issue of “Along the Web” we’ll look at Internet resources for volunteers in arts, culture, museums, and heritage programs. This is all part of an effort to lend a bit of class to our otherwise pedestrian existence. Items are grouped into sections:

• articles and technical assistance materials
• research studies
• sample forms and materials
• resource organizations

Readers in settings other than cultural arts will find the Sample Forms and Materials section universally applicable.

Linda Watson, Volunteer Specialist at the Hospice of Central New York, describes her involvement in bringing the concept of hospice end-of-life care to Russia and introducing Russian colleagues to the importance of including volunteers in the caregiving. Since 1985, Watson has made seven trips to the former Soviet Union, assisting in the inception of Public Hospice #1 of Velikiy Novgorod:

I spent two weeks in Velikiy Novgorod in 2003, and had the extraordinary experience of meeting with four groups of people to present my knowledge regarding volunteer roles in a hospice setting. These groups included young medical students, nurses working in the community, and a group of women retirees interested in finding meaningful volunteer work. Although the time was too short to pursue any in-depth training, I was able to outline fully the tasks that volunteers might accomplish in their settings order to assist patients and their families. Subsequent trips will allow me to follow up with more information.

Learn more about this American-Russian exchange and how western principles of hospice and volunteering are being applied in a different environment.

The Crew at Public Hospice #1

This issue of Along the Web deals with a phenomenon that has gained much more attention in the past two years - volunteers who respond during disasters. As publicity about this surge of what has been called "spontaneous volunteering" grows, we can expect the phenomenon to continue. Organizations that work in disaster planning and recovery are now attempting to devise systems for managing such volunteers. The results of this planning will be applicable to every community, whether in response to natural or human-made disasters.

We've divided the Web sites described here into three sections:

• articles and manuals about disaster volunteers
• organizations and groups that respond to disasters
• useful sample materials

By Mikey

I am a 13-pound Shih Tzu with long silky black and white fur. I am very, very friendly and I enjoy people and like to make them happy. My pet person is married to a nationally known trainer. He and I have helped with view graphs, talks and books on how to manage volunteers, so we knew what to look for as we headed out to volunteer. I am the one writing about our experiences while sitting on my person's lap to protect both the guilty and the innocent. See what you think of the things that happened to us.

Getting Started, Sort Of

Our volunteer adventures began a few months after my pet person retired. My person and I decided that we would like to visit the elderly and sick, particularly Alzheimer's patients, so I could play with them and bring a little cheer into their day. At the same time my person decided to help out at a Science Education Center in the area. Since he is a Ph.D. scientist, he thought that his skills could be useful teaching science to children and the public. That has proven more frustrating than our experiences together, but more on that later.

The founding of the American Lung Association is intertwined with the work of many courageous volunteers who began by fighting the dreaded scourge of tuberculosis at the end of the 19th century. Read the stories of Dr. Edward Livingston Trudeau, the first volunteer president of the National Association for the Study and Prevention of Tuberculosis (and himself a victim of the disease), Emily Bissell who created the amazingly-successful Christmas Seal campaign, and other pioneering volunteers.

Ten Thousand Villages, the largest fair trade organization in North America, works to provide vital, fair income to artisans in Africa, Asia and Latin America by marketing their handicrafts and telling their stories. The nonprofit organization has its American headquarters in Akron, Pennsylvania and Canadian headquarters in New Hamburg, Ontario, and relies on a network of volunteers to keep operating costs low and to share its story with consumers. Tens of thousands of artisans benefit from the dedication and involvement of hundreds of volunteers across North America. Whether volunteers pull and pack orders in the warehouse or unpack merchandise and assist customers in a store, they know that their involvement changes artisans’ lives.

One of the most fascinating things about volunteerism throughout history is that it represents the basic human response to "can you help?" It also reflects the culture, values and state of the times in which it occurs. What kinds of things are people willing to do to meet needs outside of their own? What does this tell us about our values? Our worries? Our hopes and fears?

In this issue we will share some of the original ways in which people both ask for volunteers as well as volunteer. We will also invite readers to share their own examples of wild and wonderful volunteer opportunities around the globe!

When I conducted my first workshop in England in 1992, I vividly remember discussing the topic of organizational image. I asked participants how long their organizations had been operating in the community. When one response was "since the Crusades," I knew I wasn't in Kansas anymore! Even by British standards, St. John Ambulance has a remarkable history. Today it is a modern health care organization with members in over 40 countries worldwide. Its roots are in the Order of the Hospital of St. John of Jerusalem, confirmed in 1113. Over the centuries, through the involvement of clergy, medical practitioners, and legions of volunteers, St. John Ambulance has faced the challenge of balancing progress with tradition, the past and the future.

An analysis of the volunteer service and community engagement efforts in eighteen selected Texas state agencies and commissions, with particular examination of their volunteer management practices.