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Major Events Volunteering

With the world’s largest sporting event, the FIFA World Cup, recently winding up in Germany, we at e-Volunteerism decided it was time to turn our attention to the nuances involved in volunteering and volunteer management practices within the context of hosting major events.


Major events utilize the support of thousands of volunteers which, by sheer weight of numbers, creates management complexities not experienced by volunteer managers working in more conventional kinds of volunteering.   Some of these issues, which we discuss in this Roundtable, include:

  • Infrastructure and planning required for handling such a vast workforce
  • Transference of volunteers, skills and knowledge across nations
  • Pressures of working to complex and finite time lines
  • Importance of reward and recognition of major event volunteers
  • Utilization of volunteers themselves in the management and training of other volunteer team members

This Keyboard Roundtable offers a variety of opinions from volunteerism leaders around the world, involved in coordinating volunteer effort across a wide range of major events. We invite you to learn about this unique style of volunteer involvement from their experiences.

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Crafting for Charity - A Global Movement

Thousands of volunteers from around the world donate their time and considerable talents to knit, crochet and quilt handmade items, often blankets, for those in need.  On many levels this simple act of compassion weaves a common theme – that comfort heals. 

The history of blanket making has roots in every culture.  Early settlers took their rug making skills and began trade.  It wasn’t long before trade developed charity components; new materials created softer, lighter blankets which were often given as gifts to rich and poor.  The term “blanketeer” dates back to the 1800’s and political unrest.

Learn the story of “crafting for charity” and how it has become an international movement.  Hillary Roberts, President of Project Linus NJ, Inc., shares the work of her organization and discusses the roots of hundreds of similar projects involving volunteer crafters.

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Volunteers In Action: Engaging Volunteers in the HIV/AIDS Sector (2005)

This Research to Practice reviews a report on recruiting and retaining volunteers to work with AIDS service organisations. The study findings were developed through a survey of volunteers plus interviews and focus groups with managers of volunteers. The study examined  the experiences, perceptions and realities of work in this area. The researchers then tackled the challenges they found and came up with a raft of recommendations. The review of this report examines the research, its conclusions and the recommendations.

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How Meals on Wheels Started Rolling

During the 1939 German Blitz, many people in Britain lost their homes and, subsequently, their ability to cook meals for themselves. The Meals on Wheels Association of America Web site further recounts:

The Women's Volunteer Service for Civil Defense responded to this emergency by preparing and delivering meals to their disadvantaged neighbors. These women also brought refreshments in canteens to servicemen during World War II. The canteens came to be known as "Meals on Wheels." Thus, the first organized nutrition program was born.

After the war, Americans adopted the home-delivered meal concept, with the first program begun in Philadelphia in 1954. Today, Meals on Wheels exists throughout the UK, USA, Canada, Australia, and elsewhere, including Japan. This “Voices from the Past” re-discovers the origins of this well-known, volunteer-intensive social service.

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Getting Their Attention: YouthNet's Innovative Approach to Engaging Young People in Volunteering

This article was compiled with the help of several YouthNet staff members. Special thanks to Tom Green, Fiona Battle, and Lucja Wisniewska.

YouthNet, the first “exclusively online charity,” was started in the UK to be a trusted source of information for all young people, supporting and enabling them to make educated life choices, participate in society and achieve their ambitions. Every month over 350,000 young adults regularly visit and use YouthNet’s TheSite.org, packed with useful, unbiased information and advice that 16-24 year-olds can trust. YouthNet also created and runs do-it.org.uk, the National Volunteering Database, which enables more than 100,000 people a month to find volunteering opportunities UK-wide.

So who could be in a better position to survey young people’s attitudes about volunteering and find out what volunteer recruitment approaches work and don’t with this age group? This article presents the process and findings of YouthNet’s creative, upbeat methodology, as well as the new recruitment campaign that resulted. It also shares more general data from the wider survey of volunteering in the UK.

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Rural Volunteering

This issue of Along the Web looks at one of the most difficult areas of volunteering – operating a program in a rural community. Volunteer involvement is much more difficult when you are in a community where the population is sparse and widely distributed, and where many of the factors which engender volunteering simply do not exist. Despite these barriers, volunteering is a vital force in many rural communities around the world, with volunteers taking significant responsibilities for governance, fire and safety provision, and education and health.

We’ll divide our look at international Web resources for rural volunteering into:

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Volunteers in Childbirth, Past and Present

For centuries, women relied on one another to assist in the labor and birthing process – as they still do in many countries of the world. As medicine advanced, midwives became more formally educated, but eventually doctors dominated childbirth care. First both female friends and families were pushed from the delivery room, but then invited back in. In all these stages in the evolution of childbirth, volunteers played an important role, closely connected in the last century to asserting women’s rights. This article will highlight some of the ways volunteers made a difference to the start of life, including some history of groups such as the International Childbirth Education Association and the La Leche League.

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On the Inside: The Tradition of Volunteers in Prisons

Volunteers from the Philadelphia Society for Alleviating the Misery of Public Prisons began visiting incarcerated people in 1787. Over the next 117 years, the organization continued its efforts to improve prison conditions and the treatment of prisoners. Today the same organization continues its work as the Pennsylvania Prison Society.

In 1895, Warden J.W. French, the first Warden at the United States Penitentiary at Leavenworth, realized that Federal prisoners needed an incentive to foster positive behavior. He and Chaplain F.J. Leavitt pioneered the idea of inviting people from the community to assist their institution, especially in providing literacy courses and religious services.

While much of society turns its back on convicted offenders, volunteering in prisons has always been a calling for others, both in the US and elsewhere. This article looks at how community activists, religious evangelicals, and compassionate idealists made – and still make – an impact on prison life.

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Reach Out to Youth - Their Way

The Glenbow Museum in Calgary, Alberta, Canada has a dedicated volunteer corps that until recently was comprised mainly of adults who had been serving the Museum for 20 to 30 years. Little thought had been given to succession planning, although the volunteers were clearly aging and not very diverse, yet some of these older volunteers are eager to train and teach others to take over.

The Glenbow made a conscious decision to focus recruitment efforts on youth, especially students from junior high to university. These young people have brought new enthusiasm to the volunteer program and offer hope for maintaining volunteer commitment into the future. This article examines what was learned about the special needs of young volunteers, particularly in how to communicate our recruitment appeals and how to support their efforts.

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