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Finding and Keeping Volunteers in Sport and Recreation: What the Research Tells Us

Surveys in different countries show that people often choose to volunteer in the sport and recreation field.  During 2006, Sport and Recreation New Zealand (SPARC) commissioned research to look at how to motivate and recruit more volunteers, and successive SPARC studies show how important volunteers are to sport in New Zealand. This edition of Research to Practice considers how this detailed research can be applied across all volunteer-involving organisations.

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Brisbane's Homeless Connect Initiative

Homeless Connect is an initiative of the Brisbane City Council (Australia) to put over 300 homeless persons in contact with various service providers from housing, medical and legal organizations. This comprehensive one-day effort, staged in City Hall, also links service providers within the homeless sector. Volunteering Queensland has twice recruited and trained over 200 volunteers to provide one-to-one support to the homeless participants, clearly an enormous undertaking that ensured the success of Homeless Connect in 2006 and 2007.  This article explains how Volunteering Queensland accomplished this task.

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Volunteerism in the Cultural Arts - A Hidden Treasure?

When it comes to describing volunteers and the volunteer community, attention tends to be focused on social or human services.  In fact, case studies, examples of volunteering, and vocabulary choices disproportionately assume that the volunteers are "solving problems" or "meeting community needs."  So we hear a lot about mentors, friendly visitors, tutors, care givers, and other similar roles − all of which makes people who work in the cultural arts feel like stepchildren.  This Keyboard Roundtable presents an international panel of volunteer program managers in the arts, who share their views on what it’s like to lead volunteers in the cultural arts and how they cope with feelings of being ignored by their social service colleagues.

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Representing the Interests of the Community: What Happens When Volunteers Take Their Roles Seriously


When news first broke in March that veterans of the Iraq War had received inadequate treatment at Walter Reed Army Medical Center, few people know that a medical center volunteer would soon be credited with bringing the story to light.  In doing so, the volunteer clearly demonstrated the dual role of a volunteer’s efforts: to serve the interests of the organization and the interests of the greater community. In this Points of View, the authors discuss what happens when volunteers take their responsibilities seriously and go public with organizational problems, offering a blueprint that will help volunteer managers know how to prepare both volunteers and organizations.

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On the Same Wave: The Story Behind Australia’s First Squad of Muslim Surf Lifesavers

In December 2005, an assault on three volunteer surf lifesavers led to violence and what are now known as 'the Cronulla riots.'  In the aftermath of these events, a number of parties (including the Australian Government, Sutherland Shire Council, Surf Life Saving Australia, Surf Life Saving NSW, and various other groups) representing Muslims proposed a program which would attempt to bring harmony back to the Cronulla beaches. Ultimately, this program has seen almost 20 young people of mainly Lebanese Muslim background undergo the arduous training to become volunteer surf lifesavers. But is this mere tokenism or a genuine attempt by those involved to make a difference?

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Animal Rescue: Another Heroic Volunteer Effort during Hurricane Katrina

While most attention was fixed on the human beings caught in the devastation of Hurricane Katrina, there were many who immediately realized the plight of animals – especially family pets – who were truly in a life-or-death situation at the same time.  The Humane Society of the United States became coordination headquarters for weeks, first engaged in rescuing animals; then housing, feeding, and caring for them; and finally either reuniting them with their owners or finding and transporting them to new homes.  More than 10,000 animals were rescued and cared for in Louisiana and Mississippi alone. 

 

Betsy McFarland, Director of Communications in the Companion Animals Section of the Humane Society of the United States, also serves as the national staff member tasked with volunteer-related matters.  Without warning, Betsy’s office because deluged with offers for help from a special type of “spontaneous disaster volunteer”:  people who would drop everything to help animals in need.  It took weeks of unremitting activity and effort to cope, all with extraordinary volunteers. 

Listen to Betsy’s story in her own words in this audio interview.

 

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Two Thousand Miles of Volunteering: The Appalachian Trail

A “linear community” stretching over two thousand miles up and down the eastern United States, the Appalachian Trail was first conceived in the 1920s and completed in 1951.  From first to last, it was a project of volunteer initiative and ingenuity – and continues today to be a unique participatory wilderness experience, maintained by volunteers and engaging its almost 3 million hikers per year in communal sharing through written registers and chance encounters. 

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Emergency Management Volunteers in British Columbia, Canada

There are over 10,000 registered volunteers in the emergency management field in the province of British Columbia (BC) in Canada, working in Emergency Social Services, Search and Rescue, and Amateur Radio Communications.  During the summer of 2003, with many fires burning in the same time period, not only were trained volunteers utilized to help with the responses, convergent volunteers came out in great numbers to assist in the communities affected by interface fires.

 

“Convergent volunteers” are volunteers, with no previous affiliation, that just show up at the door of a facility or an organization and offer help during a disaster (what the US refers to as “spontaneous unaffiliated volunteers”). These volunteers are typically screened, given on-the-spot orientation, and tasked to assist wherever they are needed. Many of the convergent volunteers from the 2003 forest fires became converted volunteers for various emergency management groups after the fires.

This article examines what motivates people to volunteer in emergencies and how such involvement can be fostered at other times.

 

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