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Civic Leaders, Social Media, Volunteers and the Pandemic

Civic Leaders, Social Media, Volunteers and the Pandemic

Woman with mask waving to computer screen

Social media was an imperfect tool before the pandemic. So we might not be too surprised to learn that civic organizations have had mixed success and reactions as they worked through the pandemic and tried to find ways to engage volunteers in new ways that included social media. In this Research to Practice, reviewers Mark Hager and Rachel Nova describe what the field told us about these experience as managers tried to stay engaged with volunteers.

Available January 28