Albert Blanco is Head of Support at Golden, an innovating, award-winning volunteer ease-of-use software program first introduced in 2015. Blanco has over eight years of customer service experience in building and leading teams. Prior to Golden, Blanco helped build and expand the in-person, driver-based customer service vertical at Uber for his region of the U.S.
Passionate about science and process improvement, Blanco brings an analytical approach to the team and loves being a problem solver. He has a strong sense of community due to his family’s military background and his involvement in philanthropy throughout college. He has also spent nearly all of his professional experience in technology companies and believes that technological advancements have the potential to radically improve lives globally.