Gwen Fujie brings a unique approach to communication, customer service and personal motivation. Known as Hawaii's "Tongue Fu!® Master," Fujie trains individuals in Tongue Fu!, an art which helps people deflect, disarm and defuse verbal conflict. She brings decades of experience and dynamic speaking skills to diverse organizations, ranging from government and education to hospitality and healthcare. Her mission is to help individuals and organizations increase their personal and professional effectiveness through peaceful communications. Fujie has presented her workshop, "Tongue Fu!® Martial Arts for the Mind and Mouth," across the country. Fujie’s second book, 101 Ways to Say Thank You – A Guidebook on Appreciation, Motivation, and Validation, is available at www.gwenfujie.com.