Founded in 1904, the American Lung Association is the nation’s oldest voluntary health agency. Our work throughout our first century has been innovative – ours was the first disease-specific organization to couple the skills and expertise of the medical professional with the dedication and commitment of the lay volunteer, which is now the model most other voluntary health agencies follow. Volunteers were integral to the founding of our organization almost 100 years ago and still play a significant role in our efforts to prevent lung disease and promote lung health nationwide. With 1,300 staff and 130,000 volunteers working to achieve our mission in our 200 Lung Association offices, you can imagine the enormous challenges we face to stay connected and offer the essential learning needed to help those with lung disease.
As Director, Volunteer Management and Learning and a member of our organization’s Learning Center, the use of technology and e-learning techniques is an essential part of my efforts to enable idea sharing and learning opportunities no matter where our staff and volunteers may be located. The following article outlines some of the methods that we are employing.