Engage Library

The Invisible Volunteer: Teaching Volunteer Managers How To Welcome New Volunteers
Will Rogers, the American vaudeville performer and erstwhile cowboy, once famously said, “You never get a second chance to make a first impression.” This truism definitely extends to Volunteer Managers when they welcome volunteers for the first time. In this Engage feature,…
Laurence Bolotin
Feature Articles
April 2023
Using AI Tools to Run Volunteer Engagement Operations
Engage author Sam Fankuchen previously reviewed the use of an Artificial Intelligence (AI) tool called ChatGBT in the field of Volunteer Engagement. Now, in this new Ahead of the Curve, Fankuchen taps his considerable AI expertise to provide additional information about the…
Sam Fankuchen
Ahead of the Curve
April 2023
Elevating Volunteer Perspectives: A Valuable Resource
On a scale of 1 to 10, would you recommend your organization to a friend? Would your volunteers? Incorporating this question into your volunteer survey – along with an open-ended question asking for suggestions on how your organization could improve or enhance the volunteer…
Laurie Mook, Ph.D.
Research to Practice
April 2023
Diagnosing an Ethical Dilemma: Five Questions To Ask
When partnering with volunteers and community, things will go wrong. Multiple stakeholders will find themselves at odds. So how do you know if that knot in your stomach is a result of an ethical dilemma? In this Ethics, Faiza Venzant, CVA, executive director of The Council for…
Faiza Venzant, CVA
Ethics
April 2023
Volunteering Without White Saviourism
How do we volunteer – and involve volunteers in our programs – without falling into the saviourism trap, a concept that rears its ugly head when volunteers feel that we can come in and “fix” the problems of a group or community that we don’t belong to? In this highly personal,…
Karen Knight
Feature Articles
April 2023
Does the Current Crisis in Trust Sound the Death Knell for Formal Volunteering?
In the midst of one worldwide crisis after another, Points of View editors Rob Jackson and Erin R. Spink shed light on yet another complex issue impacting Volunteer Engagement professionals: lack of trust in our institutions. “At the very moment in history that we need…
Rob Jackson, Erin R. Spink
Points of View
April 2023

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