Philosophy of Volunteerism

In April 1973, the Saturday Review published a special business supplement, “Can the Businessman Meet Our Social Needs?” In this series of essays, noted business authority Peter F. Drucker and then New York City deputy mayor Edward K. Hamilton debated the pros and cons of this question. Though “corporate social responsibility” was a relatively new concept at the time, the issue of balancing responsibility among businesses, the nonprofit sector and government remains fresh 40 years later. This Voices article looks at the history of business philanthropy in the late 20^th century, rediscovering examples of workplace volunteering that have faded from sight.

In late 2009, Volunteering England established a Volunteer Rights Inquiry to look into a rising number of volunteers who were complaining, sometimes very publically, about their treatment by their volunteer-involving organizations. After nearly 18 months of confidential testimony, the Inquiry published its final Call to Action report in March 2011. In this article, editorial team member Rob Jackson, former Director of Development and Innovation at Volunteering England and head of the secretariat for the Volunteer Rights Inquiry, gives e-Volunteerism readers exclusive insight into the work of the Inquiry and the issues it raises for the volunteer management field around the world.  Editor-in-Chief Susan J. Ellis notes that Jackson’s story and accompanying sidebar represent a “great coup for e-Volunteerism. No one else has yet reported on the Volunteer Rights Inquiry beyond the release of the official documents.”

 

e-Volunteerism readers raved about Part 1 of Erin R. Spink’s presentation on "Volunteer Engagement: Defining the Future of the Profession."  Posted in the last issue, one reader called it "a brilliant, educational and provocative article,” while another noted that it “challenges current thinking."

In this issue, Spink presents Part 2 of her study on volunteer engagement, a continuation that readers will no doubt discover is as provocative as Part 1. In her second installment, Spink focuses exclusively on the history of the term, and concludes that a proper definition of volunteer engagement is not only necessary and practical but a step that will help define the future of the profession

In this issue, Rob Jackson’s feature story about volunteer rights describes and analyzes the unique Volunteer Rights Inquiry led by Volunteering England from 2009 to 2011. In this special, companion Voices presentation, Jackson interviews two key participants who were deeply involved in the groundbreaking work and gives insight into the personal side of the Inquiry process. The Inquiry participants share their reflections on the controversial issue of whether or not to offer legal recourse to volunteers who feel mistreated by their organizations, as well their hopes for the future and their thoughts on what the work means for the volunteer management field as a whole.

 

Consider the term that has become popular in recent years in English-speaking countries: “volunteer engagement.”  Do you really know what it means? Surprisingly, despite its widespread use, there was no research on volunteer engagement until 2008. In this two-part e-Volunteerism feature, Erin R. Spink shares her seminal research on volunteer engagement and explores why volunteer professionals have been talking about volunteer engagement without a definition for more than a decade.

In Part 1 of this feature, which is based on a presentation at a national Canadian conference and published in the current issue, Spink examines the work of four mainstream authors and their efforts to present a framework for how concepts like "volunteer engagement" are first used and then embraced. Part 2 of Spink’s article, published in our next issue, concludes that a proper definition of "volunteer engagement" is not only necessary and practical but a step that will help define the future of the profession. Readers of Spink’s article will be challenged, provoked and perhaps somewhat surprised as Spink questions who we are as a profession and where we're heading.