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Trends and Issues

Volunteering for Social Change: Voices from the 2016 IAVE World Volunteer Conference

In this special Voices, Allyson Drinnon, the director of the Volunteer Resource Center for Habitat for Humanity International in Americus, Georgia, reports from the field at the International Association for Volunteer Effort (IAVE) World Volunteer Conference that took place in Mexico City, November 2016.

Through her reports and on-the-spot audio interviews, Drinnon presents an array of diverse voices and opinions from the international volunteer community, capturing thoughts on issues, challenges, and ideas. Read and listen as Drinnon talks with Joselito C. De Vera, Philippine National Volunteer Service Coordinating Agency; Alex Torres, International Federation of Red Cross and Red Crescent Societies; Viviana Zazil, Centros de Integracion Juvenil; Anita Ramachandran, Micromentor; and Alejandro Mayoral Banos, PhD student from York University. 

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It’s Time to Update the Volunteer Engagement Cycle

In this e-Volunteerism feature, author Jill Jukes from the March of Dimes Canada’s Western Region argues that it’s time to update how organizations plan and prepare for volunteer involvement. Taking a close look at what she calls the traditional “Volunteer Engagement Cycle,” Jukes outlines why the current sequence of planning, recruitment, intake/onboard/screening, placement, training and supervision, recognition and retention, and evaluation does not always reflect current trends and realities. The remedy? Jukes proposes an entirely new Volunteer Engagement Cycle, one that that she calls Version 2.0. “This isn’t a monumental change to the traditional cycle,” Jukes writes, but one that renames and reimagines how organizations plan and prepare for volunteer engagement. Is it better? Will it work? Has Jukes merely proposed new words for the same things? In the end, Jukes asks you to decide.

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Discovering How Informal and Micro-volunteering Can Attract Wider Community Engagement

Lutheran Community Care SA/NT (LCC) is an Australian community services organization that utilizes a formal model of volunteering. In response to changing trends in volunteering and the desire of new volunteers for more flexibility, the organization has experimented successfully with more informal types of volunteering. In this feature article for e-Volunteerism, Rachel Friebel, the Volunteer Administrator at LCC, explores the model of “micro-volunteering” – related to but different from other informal volunteering – and the potential it offers organizations, the volunteering sector, and the community at large. Friebel explains why micro-volunteering can attract wider community engagement. 

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Missing the Point: Asking the Wrong Questions in Volunteering Research

In this Points of View, authors Rob Jackson and Susan J. Ellis take issue with recent research on volunteering and, in a cautionary tale, argue that asking the wrong questions will ensure the wrong answers. Point by point, they review troublesome assumptions in a published research report, assumptions that include the need to always increase the number of volunteers to the need for further study on volunteer motivation. Before long, Jackson and Ellis are in full rant mode – which they readily admit. Do we need more volunteers? Stop studying volunteer motivation, please!  “Why, we ask, is it so rare for academic and governmental researchers to understand that volunteers are not interchangeable parts whose effectiveness automatically increases as their numbers do? We are over-saturated on studies on volunteer motivation.”

By the time Jackson and Ellis conclude their passionate and artfully presented rant, Points of View readers will know exactly why knowing and asking the right questions is imperative when it comes to research on volunteering. 

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Could A Robot Do the Job of A Volunteer Manager?

Back in September, the BBC in the UK ran a series of news stories and articles looking at the development of robotics. They were following up on a study by researchers at Oxford University and Deloitte, a study predicting that about 35 percent of current jobs in the UK are at high risk of computerization over the next 20 years. The BBC wanted to know whether the advances meant that certain jobs could be done in the future not by humans but by robots. As a bit of fun the BBC asked, “Will a robot take your job?” and provided and online to help answer this question.

Though “volunteer manager” does not appear on the list of jobs in this online tool, Points of View writers Rob Jackson and Susan J. Ellis reviewed the notion and then considered the question, “Could volunteer management be done by robots?” Read this article to see if they embrace the concept – or scare off the robot notion once and for all. 

 

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Volunteers Who Support and Work Alongside Refugees

We all recognize that 2015 became a landmark year for refugees, with unprecedented levels of migration unknown since the civil disruption of World War II. In this issue of Along the Web, writer Arnie Wickens explores how specific volunteer services around Europe responded to this humanitarian crisis. He also reviews what happens when other continents face an influx of refugees fleeing from natural or man-made disasters or persecution of some kind, and highlights how local volunteer programmes and initiatives often respond. 

 

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How to Embrace Volunteering Trends and “Newer” Volunteers

Retiring Baby Boomers, life-long tech users, and skilled professionals! Oh, my! What’s a volunteer administrator to do? It may seem overwhelming to keep up with all the recent trends in volunteering – especially when trends force us to change or adapt how we recruit and work with volunteers.

But fear not: the basic components of volunteer management don’t go out of date. We can meet the unique needs and preferences of these so-called “newer” volunteers with some tweaks to our traditional methods. This edition of Along the Web explores Web resources that describe the characteristics of evolving categories of potential volunteers, with a focus on their motivations, preferences, and needs. Here, you'll also find tips and strategies for effectively engaging and retaining such newer volunteers. 

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The Sky Is Not Falling . . . Yet! Ten Strategies for Shorter-Term Volunteers

“People just don’t commit like they used to!” is a common complaint of leaders of volunteer engagement who find themselves confronting the new trend of shorter-term volunteers. Many of us struggle these days with recruiting volunteers – or, at least, the kind of long-term volunteers we used to find.

Despite the shared experiences of volunteer managers facing this trend, there is little documentation of these changes and few resources on how to deal with an increase in the rising number of volunteers who seek shorter commitments to fit busier lifestyles. Is this trend a tidal wave where most volunteers are only making one-time or few-month commitments, or are organizations still seeing a balance of volunteers interested in different time commitments? What strategies are helpful when thinking about engaging individuals in shorter-term roles? Are there any pitfalls to avoid?

In a two-year initiative that began in 2014, the Minnesota Association for Volunteer Administration (MAVA) set out to answer these questions, learn more about the trend, and gather strategies that have successfully addressed the issue. MAVA authors share the results of their research in this e-Volunteerism feature, and conclude that the sky is not falling in . . . yet. They also provide 10 proactive strategies to address the trend, including how to: design position descriptions specifically for shorter-term volunteers; use technology to be more efficient; and avoid caving into pressure to involve shorter-term volunteers if this does not stay true to mission and policies.

 

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Resources for Managing Volunteers in Museums

There has been considerable development since the April 2004 Along the Web article on “Volunteers in Arts and Culture." In this 2015 issue, Along the Web returns to the topic and explores a range of recently created resources that have been developed either by or on behalf of museum volunteer programs.

This article focuses specifically on museums around the world, rather than looking at the broader cultural sector in general, because there are such interesting and current materials easily available online from museums. The Web sites of the worlds’ major museums are well worth browsing in their own right. As a start, take a look at the British Museum’s site, including its volunteer page.  

Even if you don’t work in a museum or heritage setting, author Arnie Wickens notes that there is still plenty for you to enjoy and learn from in this Along the Web. Many of the research studies, training designs, or technical and practitioner resources that Wickens features can be applied widely to any setting engaging volunteers. 

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