Trends and Issues

When it comes to professional football in America, most people associate “special teams” with players who take the field for kick-offs, punt returns and kicking an extra point. But for the Miami Dolphins, an American football team based in Florida, “special teams” means so much more. The Miami Dolphins Special Teams, Driven by Chevy, is a new volunteer program that serves as one of the cornerstones of the Miami Dolphins Foundation. Although not the first volunteer initiative in professional sports, it is the first and only full-time volunteer program operated by a professional sports team. Started in 2009, the program is specifically designed to engage episodic volunteers in community service using the unique incentives and branding only available to a professional sports team.  To date, the program has attracted 3,204 volunteers who have logged 43,835 hours of community service.

In this feature story for e-Volunteerism, Leslie Nixon, the Manager of Volunteer Programs for the Miami Dolphins, takes readers behind the scenes to show a business model of volunteerism from a decidedly unique perspective. Whether you’re a football fan or not, this story will give you a new way to think about volunteer opportunities.

For nearly two decades,the Johns Hopkins University Center for Civil Society Studies research group has conducted comparative research on volunteer work and the nonprofit sector. This year, in conjunction with the International Labour Organization (ILO) and in collaboration with the United Nations Volunteers and an international Technical Experts Group, the Johns Hopkins Center has published a Manual on the Measurement of Volunteer Work. The Manual was developed “to help statistical agencies around the world track the amount, type and value of volunteer work in their countries” in a systematic, regular and comparative fashion.  Although national statistical agencies are its primary focus, the influential document also provides food for thought for measuring volunteer work at the organization level. This quarter’s Research to Practice presents highlights from this work.

The last decade has witnessed an incredible growth in volunteering by youth, with several countries operating intense schemes to generate and foster youth volunteering efforts. We first looked at volunteering by youth in the January 2004 edition of Along the Web. In this issue, we’ll update that subject with a quick tour through eight countries, including Bulgaria, Tasmania, the UK and Ireland.

In late 2009, Volunteering England established a Volunteer Rights Inquiry to look into a rising number of volunteers who were complaining, sometimes very publically, about their treatment by their volunteer-involving organizations. After nearly 18 months of confidential testimony, the Inquiry published its final Call to Action report in March 2011. In this article, editorial team member Rob Jackson, former Director of Development and Innovation at Volunteering England and head of the secretariat for the Volunteer Rights Inquiry, gives e-Volunteerism readers exclusive insight into the work of the Inquiry and the issues it raises for the volunteer management field around the world.  Editor-in-Chief Susan J. Ellis notes that Jackson’s story and accompanying sidebar represent a “great coup for e-Volunteerism. No one else has yet reported on the Volunteer Rights Inquiry beyond the release of the official documents.”

 

e-Volunteerism readers raved about Part 1 of Erin R. Spink’s presentation on "Volunteer Engagement: Defining the Future of the Profession."  Posted in the last issue, one reader called it "a brilliant, educational and provocative article,” while another noted that it “challenges current thinking."

In this issue, Spink presents Part 2 of her study on volunteer engagement, a continuation that readers will no doubt discover is as provocative as Part 1. In her second installment, Spink focuses exclusively on the history of the term, and concludes that a proper definition of volunteer engagement is not only necessary and practical but a step that will help define the future of the profession

In this issue, Rob Jackson’s feature story about volunteer rights describes and analyzes the unique Volunteer Rights Inquiry led by Volunteering England from 2009 to 2011. In this special, companion Voices presentation, Jackson interviews two key participants who were deeply involved in the groundbreaking work and gives insight into the personal side of the Inquiry process. The Inquiry participants share their reflections on the controversial issue of whether or not to offer legal recourse to volunteers who feel mistreated by their organizations, as well their hopes for the future and their thoughts on what the work means for the volunteer management field as a whole.

 

The volunteer base has changed over time. It has moved from volunteers with long-term commitments to welcoming the diversity of youth, families, baby boomers and employer-supported volunteers – and required us all to adapt our volunteer management practices.  In this Research to Practice, Laurie Mook presents "Bridging the Gap," a new research study out of Canada that describes the many volunteer changes of the last decade or more. Mook's review highlights some important ideas from this research study that you can put into practice today.

Consider the term that has become popular in recent years in English-speaking countries: “volunteer engagement.”  Do you really know what it means? Surprisingly, despite its widespread use, there was no research on volunteer engagement until 2008. In this two-part e-Volunteerism feature, Erin R. Spink shares her seminal research on volunteer engagement and explores why volunteer professionals have been talking about volunteer engagement without a definition for more than a decade.

In Part 1 of this feature, which is based on a presentation at a national Canadian conference and published in the current issue, Spink examines the work of four mainstream authors and their efforts to present a framework for how concepts like "volunteer engagement" are first used and then embraced. Part 2 of Spink’s article, published in our next issue, concludes that a proper definition of "volunteer engagement" is not only necessary and practical but a step that will help define the future of the profession. Readers of Spink’s article will be challenged, provoked and perhaps somewhat surprised as Spink questions who we are as a profession and where we're heading.