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Engage Library

Engaging volunteers to transition into lifelong donors is a challenge for any nonprofit organization seeking sustainable support. In Ahead of the Curve, author Sam Fankuchen explores effective strategies and mechanisms to convert volunteer commitment into long-term financial…
July 2024
In the beginning, there were sign-in sheets. Then there were time-tracking tools, followed by web registration forms. While these processes began to engage a volunteer, they did little to help understand who that volunteer is. At the fundamental level, knowing a person means…
April 2024
Those who doubt the value volunteers provide are the Yin to the Yang we share in our dedication to the practice of Volunteer Management. They say, “How do you support the idea that community service has an economic value? Your evidence is fluff!” We say, “Human capital is a…
January 2024
Few topics have been surrounded in contemporary tech lore as much as “The Blockchain.” At the same time, it’s something of a sleeper phenomenon. An author by the pseudonym Satoshi Nakamoto published a paper in 2008 that many cite as the blueprint for blockchain technology and…
October 2023
 “Who explores, implements, accesses, maintains and improves technology in our organization, and under what circumstances?” If you haven’t already asked this question, it's time to do so. Maybe you have an Information Technology (IT) practice, or maybe no one’s job description…
July 2023
Engage author Sam Fankuchen previously reviewed the use of an Artificial Intelligence (AI) tool called ChatGBT in the field of Volunteer Engagement. Now, in this new Ahead of the Curve, Fankuchen taps his considerable AI expertise to provide additional information about the…
April 2023
Q4 of 2022 was a seminal moment for artificial intelligence. Indeed, this was the quarter when the conversation about AI shifted from hypothetical questions and defined capabilities to a mass-market, free and commercial product offering. This is when we met ChatGPT.  ChatGPT is…
January 2023
Every volunteer is a special snowflake – and that's a good thing! Individual perspectives help us find more human solutions to outstanding needs, and knowing the unique powers of each volunteer would ideally enable us to be the best versions of our programs. In the past, we…
October 2022
In recent years, 70 percent of employees said they need to work at a company that offers giving and volunteering opportunities, yet only 10 percent of employees who worked at such companies participated in these programs. And in 2020, as we all know, a pandemic struck and the…
July 2022
As Volunteer Engagement Managers, we are in the business of recruiting outsiders and engaging them to their full potential. Though it’s difficult for us to admit, fundamental tenets of our approaches often introduce bias to framing opportunities, defining the audiences we intend…
April 2022
If you’ve ever been in the market for software and your organization has an IT person, there’s a good chance you’ve been advised to “pick something with integrations.” That’s because software integrations aren’t just a nice-to-have feature – they’re your silent assistants. Why?…
January 2022
For decades, running a strong volunteer program meant clearly defining roles and responsibilities, sourcing the right volunteers and managing consistent project delivery. Today, the same considerations remain true, but the practices of delivering them in a modern setting have…
October 2020
More people want to volunteer today than ever before. As practitioners, we recognize that it’s important to not just make volunteer opportunities more accessible but to also make them more personalized. While some of us have yet to adopt a web-based approach to recruiting and…
April 2017