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Engage Library

As a Volunteer Leader, you are entrusted with the stewardship of the sensitive, personal and private information that you and your agency gather and hold about your volunteers. And while most of us know we need to take care of this information, just how many Volunteer Managers…
April 2022
We read a lot about Volunteer Engagement and Leadership from the perspective of agencies who have paid Volunteer Managers – employees in place to oversee, manage and coordinate the efforts of the volunteer team who are committed to support the work of their agency. And in that…
April 2022
As Volunteer Engagement Managers, we are in the business of recruiting outsiders and engaging them to their full potential. Though it’s difficult for us to admit, fundamental tenets of our approaches often introduce bias to framing opportunities, defining the audiences we intend…
April 2022
Job design is typically a top-down process where organizations construct job descriptions that set expectations against which workers’ performances are measured and managed. Job crafting, on the other hand, is a bottom-up process where workers set the specifics of achieving a…
April 2022
With more than two million Ukrainian people fleeing the country since February 24, a huge surge of humanitarian aid and organizational relief is providing critical support in the form of information, transport, food, water, medical care and shelter. This Voices article by Liora…
April 2022
In this Ethics, CCVA Board Director of Ethics Joy Parker will bolster the confidence of Leaders of Volunteer Engagement by bringing the ethical decision-making process to life with video and resources. An exploration of types of ethics combined with timely, relevant case studies…
April 2022
As we transition from the pandemic, Points of View authors Rob Jackson and Erin R. Spink note that there are more demonstrations of anger, rudeness and other uncivil behaviours. In this increasingly uncivil society, how far can and should organizations go to protect their…
April 2022