Engage Library

In Voices, author Breauna Dorelus explores the deeply rewarding and unique Points of Light Conference that she and other BIPOC attendees experienced this summer in Houston. “As soon as I knew I was going to the Points of Light Conference, I also knew that this year some ideas…

Allyson Drinnon, a Volunteer Management expert and the author of this Engage feature, admits that she “stumbled into a career as a Volunteer Engagement professional without any formal training, and without a real plan.” Her professional career began at a large international…

Engaging volunteers to transition into lifelong donors is a challenge for any nonprofit organization seeking sustainable support. In Ahead of the Curve, author Sam Fankuchen explores effective strategies and mechanisms to convert volunteer commitment into long-term financial…

In this Ethics column, author Ruth Leonard reviews the ethical dimensions of how those who involve volunteers characterise their engagement mechanism. For instance, volunteer opportunities are frequently packaged up as 'products' to be marketed to 'customers.' But while the move…

Part Four of a Four-Part Series During their recent, three-part Engage series into Care Circles, author Todd McMullin with DanaLitwin and Joan Cardellino defined, described, taught and inspired readers of Engage with thepotential of harnessing this organic construct to address…

The year 2024 marks the 40th anniversary of International Volunteer Managers Day. With this in mind, Points of View co-author Erin R. Spink did a little digging. She discovered that in just three years from now, 2027 will mark the 80th anniversary of the first document that…

If you’re a reader of this section, you know that Research to Practice typically highlights research published in academic journals and shares key findings and implications for Volunteer Engagement leaders. However, in addition to sharing relevant research published in other…

One of the most recognizable basics of Volunteer Engagement practice is the “3 Rs:” Recruit, Retain and Recognize. The 3 Rs are in most Volunteer Engagement job descriptions and Volunteer Management 101 texts and blogs, and remain a constant and ongoing topic of conversation…

In the beginning, there were sign-in sheets. Then there were time-tracking tools, followed by web registration forms. While these processes began to engage a volunteer, they did little to help understand who that volunteer is. At the fundamental level, knowing a person means…

In this Ethics column, authors and Volunteer Engagement professionals Gabriella Civico and Rita Marques examine the ethics of voluntourism. Voluntourism is defined as a form of tourism in which travelers participate in volunteering activities - ranging from tracking sea turtles…

For 17 years, author Sam Clift has worked in Volunteer Engagement, in paid and volunteer roles across museums, arts and educational settings. In his role as the Volunteer Resource Manager for the London Transport Museum, he reported a volunteer satisfaction rating of 93 percent…

Without volunteers, community sporting clubs in Australia would not exist. In 2022, according to reports, sport volunteers comprised the largest volunteer sector in Australia and contributed $4 billion annually in terms of labour to the Australian national economy. But the…

Alongside recruitment and recognition, volunteer retention remains a primary concern of Volunteer Engagement leaders and is one of the basic "3 Rs" of Volunteer Engagement practice.  In addition to ensuring that organizations have the human resources needed to get things done,…

In this issue,Voices revisits two favorite Volunteer Engagement “voices” to debate a topic that could not be more timely today: Are we using the wrong model for volunteer work? In this repost of an April 2003 column by the late Susan J. Ellis and Steve McCurley, these two co-…

In this issue, Voices revisits two favorite Volunteering Engagement “voices” with arepost of a thought-provoking January 2017 column by the late Susan J. Ellis and RobJackson. In this previously published column, Ellis (the Founder and former Editor ofthis online journal) and…

In this recorded interview and open conversation, Ethics features three Leaders of Volunteers who share their journey to find their ethical voices. Emphasizing the importance of on-the-job learning, mentorship and having a trusted circle of peers, these stories from Theresa…

Those who doubt the value volunteers provide are the Yin to the Yang we share in our dedication to the practice of Volunteer Management. They say, “How do you support the idea that community service has an economic value? Your evidence is fluff!” We say, “Human capital is a…

Part Three of a Four-Part SeriesIn Part Three of the Engage series on "Digital Care Circles," authors Dana Litwin, CVA, and Todd McMullin re-introduce some definitions, examples and constructs for Digital Care Circles and provide more how-to’s for getting them operational in…

While volunteers play a critical role in many organizations, it can be difficult to integrate them seamlessly into day-to-day operations. One particular challenge involves a lack of clarity about the role of volunteers relative to the work of paid staff, which can lead to…

Volunteering occurs in a wide range of settings. And the ways that Volunteer Engagement professionals lead and support volunteers in these different arenas often require adopting some unique practices to attract volunteers and keep people engaged.In this roundtable feature, …