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Engage Library

The Daily Mail online recently published a Reuters article, “Good job or taking work? Volunteering by asylum seekers in Italy praised and panned.” It provides an interesting outline of the pros and cons of an initiative in Italy which offers migrants from sub-Saharan Africa…
October 2017
Editor-in-Chief Susan J. Ellis met “DR CurlyBubbe” a year ago in the parking garage at the Hospital of the University of Pennsylvania (HUP) as Ellis arrived for one of her weekly chemotherapy visits. DR CurlyBubbe, a/k/a Esther Gushner, was hard to miss, what with her bright…
July 2017
The disappointment began with a simple question: What are the significant issues facing volunteer managers today? And when the answers mimicked the exact same responses from 10 years before, volunteer management expert and Points of View co-author Rob Jackson’s heart sank:…
July 2017
Volunteer engagement certainly encounters its fair share of mistakes and failures, which is part of life. But think about it: When was the last time you went to a conference workshop that focused on how someone failed? Don’t we most often focus instead on the successes we've…
April 2017
In this thought-provoking Points of View, Susan J. Ellis and Rob Jackson profess that they are not trying to exhort volunteer managers or instill guilt (well, maybe a tiny bit). Rather, these two volunteer leadership vanguards explain why and how a strong profession like…
January 2017
In last issue’s Points of View, we examined the purpose and potential of a National Volunteer Week. We argued that such national celebrations are not just about individual volunteer recognition, and we took a more strategic look at the purpose and value of such weeks. In this…
October 2016
Now that we’ve gone through April, May, and June, most countries have completed their annual national “Volunteer Week” to celebrate volunteers and volunteering. Unfortunately, despite good intentions, it usually feels like the only people who are aware of the celebration are…
July 2016
In this Points of View, authors Rob Jackson and Susan J. Ellis take issue with recent research on volunteering and, in a cautionary tale, argue that asking the wrong questions will ensure the wrong answers. Point by point, they review troublesome assumptions in a published…
April 2016
Back in September, the BBC in the UK ran a series of news stories and articles looking at the development of robotics. They were following up on a study by researchers at Oxford University and Deloitte, a study predicting that about 35 percent of current jobs in the UK are at…
January 2016
A lot has been said about “spontaneous” volunteering when it materializes as an emergency response to natural disasters – the human impulse to help in some way, any way, when needs are life and death. But every once in a while, these unexpected circumstances illuminate not…
October 2015
Was Olive Cooke, a 92-year-old volunteer for the Royal British Legion, hounded to death by fundraisers this past May? In this Points of View, intrepid sleuths Susan J. Ellis and Rob Jackson turn the Olive Cooke case inside out and use it to debate a question that volunteer…
July 2015
In this Points of View, authors Rob Jackson and Susan J. Ellis debate an issue that every volunteer manager must confront: Should you compare and contrast your volunteer engagement to that of other organizations? Is finding a comparison a sign of achievement, or is it…
April 2015
Adult learners bring a wealth of knowledge to any training session. But more often than not, they still expect the trainer to do most of the teaching. As trainers, we have plenty of information to convey, but we also want learners to interact with each other to reflect on the…
January 2015
It’s understandable that overworked volunteer resources managers look for quick and easy ways to do things. A common approach is to discover what others seem to be doing successfully and then use those practices or templates. But in this Points of View, Susan J. Ellis and Rob…
January 2015
Volunteer for four hours and get a free concert ticket. Volunteer for 100 hours and get a tax rebate. Or volunteer for 500 hours to organize a gala fundraising dinner, but pay for your own admission ticket to eat. Do we need to offer incentives to people to get them to volunteer…
October 2014
A central issue in the volunteer field has long been the lack of true support for volunteers (and of our professional roles) by organization executives. Oh, there’s been lots of lip service with lavish praise along the lines of “volunteers are the heart of our services.” But…
July 2014
Founded in 1901, the Junior League rapidly became the most influential women’s organization in the United States. Today there are also chapters in Canada, Mexico, and the United Kingdom. Its mission statement puts volunteering and women front and center: The Association of…
July 2014
Most Volunteer Centers have no independent purpose apart from the volunteer community they serve. So it would seem vital for a Volunteer Center to develop strong, mutually-supportive relationships with any organization committed to engaging or deploying volunteers of any kind.…
April 2014
Connecting with colleagues in volunteer management is essential for the profession and for each of us as individuals. No one argues this point. But are we as a field effectively networking and collaborating with the tools available to us today? Despite enormous technological…
January 2014
Local volunteer centers exist in many countries around the world. Granted, they operate under different names and reflect regional differences in the specific things they do, but all volunteer centers have a surprising number of things in common, such as matching volunteers with…
October 2013