Engage Library

In this issue, author Laurie Mook looks at an interesting case study of the Philadelphia Ronald McDonald House as an example of how to measure the direct impact of volunteer service on the organization, clients and volunteers themselves. The research – conducted by Debbie Haski-…

In 2004 and again in 2010, Along the Web explored the topic of volunteers in arts, heritage and culture.  In this issue, we revisit that sector to look at volunteers’ input that relates specifically to public library services. Whether funded by governments, philanthropists,…

Points of View is moving into new territory. For the past 12 years, I have written this quarterly essay with Steve McCurley, who recently retired. But I have no desire to change the title of this feature to “Point” of View. The plural "Points" has always mattered. So we will do…

Discussions of legal issues involving volunteers are usually conducted philosophically, using generic examples or what-if scenarios. In this feature, Donald W. Kramer, an American lawyer and editor with extensive expertise and experience in nonprofit legal matters, shares actual…

As the new editor of the Training Designs section, Sue Jones shares her perspective on the importance of training in volunteer management. In her first column for e-Volunteerism, she notes that training is not the same as learning, and that leaders of volunteers need to…

In this Voices, we underscore the fact that Steve McCurley has been remarkably prolific during his career. His earliest publications (1972- 2004) are listed in a 10-page, single-spaced bibliography on the Energize Web site. As the Director of Research for the National Center for…

e-Volunteerism is now 12 years old, and their joint amazement about that fact caused Steve McCurley and Susan J. Ellis to look back and review what they’ve done. They write this Points of View in a somewhat anecdotal and disorderly fashion, since there are a lot of different…

In this Research to Practice, author Laurie Mook reviews the use of social computing technologies by volunteer coordinators at nonprofit organizations. Mook looks at research on use and non-use of technology, based on interviews with 23 volunteer coordinators from three…

How many of you have actually taken the time to create a strategy for your own professional development? Have you considered what you would like to achieve professionally over the next year or the next five? So many of us discuss the need to professionalize volunteer management…

In his final Along the Web, internationally-recognized author Steve McCurley presents a reference to himself: a guide to “where to find Steve McCurley’s stuff on the Web,” neatly divided into Books, Articles and the ever-popular “Other” category. This is one of those articles to…

In a Research to Practice article in e-Volunteerism last year, Laurie Mook explored the Manual on the Measurement of Volunteer Work, a recent publication of the International Labour Organisation (ILO). The manual was designed "to guide countries in generating systematic and…

While living in India, Israeli citizen Yael Caplin experienced the Purna Kumbh Mela - a remarkable religious gathering that takes place in Haridwar, where the Ganges enters the Northern plains of India from the Himalayas.  Every 12 years, from mid-January to the end of April,…

When massive earthquakes hit Christchurch, New Zealand in February 2011, university students wanted to help in the clean-up. But established first response agencies were wary of these young volunteers and too harried to work with them, so they turned them away. Sam Johnson, a…

In 2010, United Way of King County, in partnership with 501 Commons, launched the Volunteer Impact Program (VIP) in Seattle, WA.  Now moving into its third year of operation, this free program provides volunteer management training, assessment and consulting services to local…

To kick off a new year and a new issue, Points of View authors Susan J. Ellis and Steve McCurley sink their editorial talons into the lack of quality academic research on volunteering, lashing out at researchers who approach volunteering as a mystery and routinely neglect to…

Want to elicit an “ah-ha!” moment from people who think too narrowly about what volunteering is and who does it?  The “Personal Volunteer History” worksheet provided in this Training Designs article is the core of a training exercise that will do just that. It will help:…

Volunteer “voice” in nonprofit organizations has not been the topic of a lot of study. What happens, for instance, when volunteers encounter situations they find dissatisfying? This issue’s Research to Practice looks at this subject through “Volunteering an Opinion:…

It’s good to have a plan. In this issue of Along the Web, author Steve McCurley presents a wide range of global, national and local strategies for improving volunteer involvement – covering pretty much everything from the grand scheme to the minor details.  

When Sarah Jane Rehnborg, Ph.D., wrote her doctoral dissertation at the University of Pittsburgh, she not only fulfilled an academic requirement but also helped document the basis of the new “Certified in Volunteer Administration” (CVA) competency-based credential for the…

What does the field think about credentialing? In this Keyboard Roundtable, volunteer management colleagues from the UK, USA, New Zealand and Australia provide their personal and widely different perspectives on the value of a professional credential. One expert thinks…