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Engage Library

Feature Articles

Our feature articles are sourced from practitioners around the globe and seek to encourage new thinking, highlight innovative practice and stimulate debate in the world of effective volunteer engagement.

Yad Sarah is an Israeli nationwide network of volunteers aiding needy, disabled and elderly people. The organization relies on volunteers and provides many essential services which are not covered by the government, such as lending medical equipment, day rehabilitation centers,…
April 2008
The wall between church and state in the United States often extends to a wall of separation, ignorance or avoidance between secular and faith-based volunteering. In this deeply personal article for e-Volunteerism, author Karen Kogler encourages the dismantling of that wall. She…
April 2008
In this third e-Volunteerism article in our Sabotage series, the authors turn their focus to those not-for-profit organizations that engage and deploy millions of volunteers globally. They list 10 universal actions that not-for-profits engage in, and argue that these actions…
January 2008
The term ‘engagement’ has gained appeal in both the for-profit and not-for-profit sectors to explain and understand relationship management with paid and voluntary staff. Yet little to no research has been done that focuses specifically on a volunteer’s engagement and how that…
January 2008
Homeless Connect is an initiative of the Brisbane City Council (Australia) to put over 300 homeless persons in contact with various service providers from housing, medical and legal organizations. This comprehensive one-day effort, staged in City Hall, also links service…
October 2007
They packed nearly 500 boxed meals, including sandwiches and homemade cookies. And when teenagers with autism spectrum disorders got together last summer to prepare meals for needy families, they proved that volunteering is for everyone. This e-Volunteerism feature article tells…
October 2007
Gwen Fujie calls it “martial arts ideas for the mind and mouth.”  In this article, Fujie explains why “Tongue Fu!” leads to cooperative communication and more peaceful relationships, both essential elements to success in volunteering. Based on author Sam Horn’s popular book by…
October 2007
Māori volunteerism, which has become embedded within the fabric of Māori communities, is a culture that derived from voluntary activity, introduced by immigrants in the early colonial settlements of Aotearoa/New Zealand.  Current literature, however, fails to provide…
July 2007
An interesting movement is emerging in volunteer management: Some managers of volunteers are limiting themselves to being responsible for only one part of their organization's volunteering scheme − the most 'traditional' part − while their organizations build new ‘pro bono’…
July 2007
In this quarter's issue, Harrison discusses her "logic model of decision making," designed to guide managers of volunteer resources through the steps and choices associated with managing virtual volunteering. This interview is a follow-up to Harrison’s interview in the last…
July 2007
In December 2005, an assault on three volunteer surf lifesavers led to violence and what are now known as 'the Cronulla riots.'  In the aftermath of these events, a number of parties (including the Australian Government, Sutherland Shire Council, Surf Life Saving Australia, Surf…
April 2007
After more than a decade of promoting virtual volunteering or online service as an important new development (which it is) for the volunteer field, it's time to step back and look at what is really happening as organizations put the theory into practice.  Yvonne D. Harrison,…
April 2007
What does a canned meat product called SPAM™ have to do with volunteer recruitment?  In this article, the authors explore the answer to this question by reviewing the key steps in volunteer recruitment, a process that helps remind an organization that it needs not only a clear…
April 2007
Leaders are people who inspire others to follow.  They do this largely through their communication.  That influence partly comes from what leaders talk about, such as a vision of the future, organizational values, and other topics which have been well-described in many books…
January 2007
While most attention was fixed on the human beings caught in the devastation of Hurricane Katrina, there were many who immediately realized the plight of animals – especially family pets – who were truly in a life-or-death situation at the same time.  The Humane Society of the…
January 2007
Should there be a significant difference in leadership ability between the head of the organization and the head of the volunteer program?  While there may be differences in authority, leadership is not restricted to the executive director or chair of the board, nor should it…
January 2007
This is a landmark article, in that it tackles a critical subject rarely presented in depth:  what it takes to raise money to support volunteers and the infrastructure of a volunteer program.  As the title says, noted trainer and author Betty Stallings covers both the attitudes…
October 2006
The potential for partnership exists for every organization. Partnerships can be formed within the nonprofit sector as well as with for-profits and government. We can share space, equipment, staff and volunteers, training, experience, events, revenue – the list is endless. It is…
October 2006
There are over 10,000 registered volunteers in the emergency management field in the province of British Columbia (BC) in Canada, working in Emergency Social Services, Search and Rescue, and Amateur Radio Communications.  During the summer of 2003, with many fires burning in the…
October 2006
A number of research studies in the United States have shown that students from kindergarten through grade twelve make greater achievement gains when their parents are aware, knowledgeable, and encouraging about their school experience (Epstein, 1990; Henderson & Mapp, 2002…
July 2006