Skip to main content

Engage Library

One of the most recognizable basics of Volunteer Engagement practice is the “3 Rs:” Recruit, Retain and Recognize. The 3 Rs are in most Volunteer Engagement job descriptions and Volunteer Management 101 texts and blogs, and remain a constant and ongoing topic of conversation…
April 2024
In this Ethics column, authors and Volunteer Engagement professionals Gabriella Civico and Rita Marques examine the ethics of voluntourism. Voluntourism is defined as a form of tourism in which travelers participate in volunteering activities - ranging from tracking sea turtles…
April 2024
For 17 years, author Sam Clift has worked in Volunteer Engagement, in paid and volunteer roles across museums, arts and educational settings. In his role as the Volunteer Resource Manager for the London Transport Museum, he reported a volunteer satisfaction rating of 93 percent…
April 2024
Without volunteers, community sporting clubs in Australia would not exist. In 2022, according to reports, sport volunteers comprised the largest volunteer sector in Australia and contributed $4 billion annually in terms of labour to the Australian national economy. But the…
April 2024
In this recorded interview and open conversation, Ethics features three Leaders of Volunteers who share their journey to find their ethical voices. Emphasizing the importance of on-the-job learning, mentorship and having a trusted circle of peers, these stories from Theresa…
January 2024
Part Three of a Four-Part SeriesIn Part Three of the Engage series on "Digital Care Circles," authors Dana Litwin, CVA, and Todd McMullin re-introduce some definitions, examples and constructs for Digital Care Circles and provide more how-to’s for getting them operational in…
January 2024
What does the volunteering movement want from politicians in an election year? What efforts should Volunteer Leaders make to try and influence political outcomes and government? What important issues should the sector rally around and why is advocacy in the political arena so…
January 2024
The Australian volunteering landscape has experienced a fundamental shift. The declining rate of formal volunteering, COVID-19 pandemic and soaring cost of living have created a perfect storm. People are less available and less able to volunteer, despite an exponential increase…
October 2023
"We do it because we are supposed to.""We get the most volunteers this day, but they never come back.""I get anxious about navigating this day." "It's clear the legacy doesn't matter anymore." These are real sentiments about MLK Day of Service and the feelings provoked by…
October 2023
As organizations strive to meet funder guidelines, legal compliance and internal requirements, the notion of “risk” can become a growing spectre. This leads to rampant over-screening of volunteers that creates barriers for candidates and slows down processes in the name of ‘…
October 2023
The title of this article suggests that there are two types of people or even jobs – generalists and specialists. In looking at most professions, we see a mix of the two. Yet when we look at Volunteer Engagement, we would argue that we only see generalists. While there may be…
October 2023
Every single one of us — yes, even you! — has something of value to share that others want to read and learn from. If you write it, others read it and gain new ideas and insights that will feed our appetite for fresh ideas, insights and content for professional journals like…
July 2023
When partnering with volunteers and community, things will go wrong. Multiple stakeholders will find themselves at odds. So how do you know if that knot in your stomach is a result of an ethical dilemma? In this Ethics, Faiza Venzant, CVA, executive director of The Council for…
April 2023
In the midst of one worldwide crisis after another, Points of View editors Rob Jackson and Erin R. Spink shed light on yet another complex issue impacting Volunteer Engagement professionals: lack of trust in our institutions. “At the very moment in history that we need…
April 2023
Part One of a Four-Part SeriesA chance encounter with volunteering legend Susan J. Ellis–in a New York City hotel lobby during the 1997 Points of Light conference–sets the stage for the start of this three-part series on “Digital Care Circles: The  Future in Volunteering?”In…
January 2023
There has not been a time since the World Wars where it seems the global population is facing such upheaval, so many demands and layers of losses. It seems like people are reaching the end of their tethers. Or, as J.R.R. Tolkien famously wrote, they feel "thin, sort of stretched…
January 2023
Volunteering is usually about people, but what impact and ethical considerations are there for volunteerism as artificial intelligence (AI) and robots become more embedded in everyday life? For answers, dive into this Ethics column, "Exploring the Ethics of AI and Robots in …
January 2023
The volunteering sector has been through a challenging period in the past few years, and student volunteering in the UK has been no different. Volunteering services at Higher Education Institutions (HEIs) dealt with a specific set of challenges during the COVID-19 pandemic,…
January 2023
For the past five years, the Minnesota Alliance for Volunteer Advancement (MAVA) has conducted research and education on race equity in volunteerism. Through funding from the Minneapolis Foundation, MAVA was able to convene the necessary voices – over 40 community members and…
October 2022
In Voices, Thu-Trang Tran, the CEO of Volunteer West, takes a step back from the dynamics of volatility, uncertainty, complexity and ambiguity (VUCA) that is reverberating today throughout the volunteering sector. Through her helicopter view of volunteering as a part of the…
October 2022