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Engage Library

Points of View

None of us involved with Engage are short of opinions. In fact, we seriously considered emblazoning the slogan "Insight with Attitude" across our masthead.  Points of View is devoted to the exchange of opinions, viewpoints, attitudes and, we hope, insight. Within it, we discuss the political, social, ethical, and managerial issues that underlie volunteering. We encourage readers to join the conversation and to share your own points of view on the topics presented.

Back in September, the BBC in the UK ran a series of news stories and articles looking at the development of robotics. They were following up on a study by researchers at Oxford University and Deloitte, a study predicting that about 35 percent of current jobs in the UK are at…
January 2016
A lot has been said about “spontaneous” volunteering when it materializes as an emergency response to natural disasters – the human impulse to help in some way, any way, when needs are life and death. But every once in a while, these unexpected circumstances illuminate not…
October 2015
Was Olive Cooke, a 92-year-old volunteer for the Royal British Legion, hounded to death by fundraisers this past May? In this Points of View, intrepid sleuths Susan J. Ellis and Rob Jackson turn the Olive Cooke case inside out and use it to debate a question that volunteer…
July 2015
In this Points of View, authors Rob Jackson and Susan J. Ellis debate an issue that every volunteer manager must confront: Should you compare and contrast your volunteer engagement to that of other organizations? Is finding a comparison a sign of achievement, or is it…
April 2015
It’s understandable that overworked volunteer resources managers look for quick and easy ways to do things. A common approach is to discover what others seem to be doing successfully and then use those practices or templates. But in this Points of View, Susan J. Ellis and Rob…
January 2015
Volunteer for four hours and get a free concert ticket. Volunteer for 100 hours and get a tax rebate. Or volunteer for 500 hours to organize a gala fundraising dinner, but pay for your own admission ticket to eat. Do we need to offer incentives to people to get them to volunteer…
October 2014
A central issue in the volunteer field has long been the lack of true support for volunteers (and of our professional roles) by organization executives. Oh, there’s been lots of lip service with lavish praise along the lines of “volunteers are the heart of our services.” But…
July 2014
Most Volunteer Centers have no independent purpose apart from the volunteer community they serve. So it would seem vital for a Volunteer Center to develop strong, mutually-supportive relationships with any organization committed to engaging or deploying volunteers of any kind.…
April 2014
Local volunteer centers exist in many countries around the world. Granted, they operate under different names and reflect regional differences in the specific things they do, but all volunteer centers have a surprising number of things in common, such as matching volunteers with…
October 2013
Money – or lack of it – always rears its ugly head in discussions of professional development for those in volunteer management, even though successful leaders of volunteers are creative when it comes to finding resources for volunteers. In this Points of View essay, Susan J.…
April 2013
What is the definition of “giving?” Has the term become synonymous with nothing but money – rather than the giving of an individual’s time, talents and skills?  And what about the word “philanthropy?” Has it, too, become indistinguishable from the giving of only money? Are…
January 2013
In the previous issue, we asked e-Volunteerism readers to help us in “Keeping the Plural in Points of View,” and a number of you did just that.  We received a range of thoughtful and provocative opinions about the major challenges facing leaders of volunteers in their everyday…
October 2012
Points of View is moving into new territory. For the past 12 years, I have written this quarterly essay with Steve McCurley, who recently retired. But I have no desire to change the title of this feature to “Point” of View. The plural "Points" has always mattered. So we will do…
July 2012
To kick off a new year and a new issue, Points of View authors Susan J. Ellis and Steve McCurley sink their editorial talons into the lack of quality academic research on volunteering, lashing out at researchers who approach volunteering as a mystery and routinely neglect to…
January 2012