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Engage Library

Susan J. Ellis was more than a passionate advocate for the change that great volunteering could make, and more than a passionate voice for the influence that Volunteer Engagement professionals could make while forging that change. She ‘walked the walk’ and ‘talked the talk.’ She…
July 2020
This special issue devoted to e-Volunteerism’s Co-Founder Susan J. Ellis begins with a feature by Rob Jackson, the Journal’s new Editor-in-Chief. In this article, Jackson reflects on the legacy of Ellis and her life’s work, including how and why she started the profession’s…
July 2020
Are you helping to develop the next generation of volunteers? Today’s youth are tomorrow’s adult volunteers—if they grow up with the empathy and mindset to contribute their time and talents to their communities. Unfortunately, some studies have shown that contemporary youth…
April 2019
Recruitment is an integral part of the success of volunteer engagement departments in almost every organization. But when this task is being coordinated by one person sitting in an office space, it can sometimes feel like an impossible job. In a perfect world, that person…
April 2019
Virtual and remote activities are becoming more prevalent in the landscape of volunteer opportunities. However, most of the information or resources for volunteer managers continue to focus mainly on volunteering done on-site, alongside paid staff.   In this feature article,…
October 2016
Though online volunteer recruiting has been around for decades, it is still a rapidly evolving field. Today, online recruiting is boosted along not only by technological advances but also by the ingenuity and determination of dedicated nonprofit professionals who recognize the…
October 2014
As social media expands throughout the world, it has spawned a unique sub-category of virtual volunteering dubbed “clicktivism” – letting people who are online or on a Smartphone make an impact on their causes in a short amount of time with very little effort. The name comes…
October 2014
If your organization still hasn’t fully embraced the Internet to support and involve staff and volunteers, this Training Design is the key to bridging your organization’s digital divide. Jayne Cravens, who directed the Virtual Volunteering Project and helped pioneer the concept…
January 2011
As volunteer managers, communicating with current and potential volunteers can be one of our most frustrating, ongoing challenges. We send newsletters, write thank you notes, produce brochures, make phone calls, and write training manuals. One of the most frequently asked…
July 2001
Founded in 1904, the American Lung Association is the nation’s oldest voluntary health agency. Our work throughout our first century has been innovative – ours was the first disease-specific organization to couple the skills and expertise of the medical professional with the…
October 2002
A new type of volunteering is starting to attract media attention: micro-volunteering. It has gained momentum as a creative way to use mobile phones, but in reality it is much more than that. Mike Bright, the founder of Help from Home, a UK Web site focused entirely on micro-…
October 2010
Many organizations now look specifically at the ways volunteers connect with them and how they can create new opportunities to involve volunteers of any age. This feature story explores a relatively new way to create more pathways to volunteering – “flexible volunteering.”   …
October 2008
In this quarter's issue, Harrison discusses her "logic model of decision making," designed to guide managers of volunteer resources through the steps and choices associated with managing virtual volunteering. This interview is a follow-up to Harrison’s interview in the last…
July 2007
After more than a decade of promoting virtual volunteering or online service as an important new development (which it is) for the volunteer field, it's time to step back and look at what is really happening as organizations put the theory into practice.  Yvonne D. Harrison,…
April 2007
“Along the Web” for this issue updates the first topic we examined back in 2000:  volunteer program liability and risk management. This is a topic that has received a lot of attention during the past five years, with a corresponding amount of materials produced to discuss it. …
April 2006
We have, in Points of View, spent some time in past columns looking at questions, problems, difficulties and quandaries. Alas, there are a lot of those things in our field to look at and ponder. But since that’s not the only picture, in this issue we thought we’d focus, for a…
October 2005
Think about the communications methods you – and others at your organization – use with volunteers right now. Is your organization getting the information it needs about volunteers and their activities via these methods? Information such as: Their accomplishments as volunteers…
April 2005
This article advocates for people with mental illness being more accepted as volunteers. My experience in mental health issues is complex, encompassing several points of view. First and foremost, I am mentally ill myself, fighting against bipolar disorder type 1 since 1986. I…
October 2003
One of the hottest and most complex topics in volunteer management is the screening of volunteers. The amazing thing is that making comprehensive background checks of volunteers is a relatively new practice, almost unknown twenty years ago. It is now, however, a requirement in…
July 2003
Every once in a while we run into someone from Corporate America who, upon learning that we work primarily with nonprofits, proceeds to talk about how charities should be run more like businesses. We also occasionally find the Nonprofit Executive who is certain that social…
January 2003