Skip to main content

Engage Library

Feature Articles

Our feature articles are sourced from practitioners around the globe and seek to encourage new thinking, highlight innovative practice and stimulate debate in the world of effective volunteer engagement.

As a Volunteer Leader, you are entrusted with the stewardship of the sensitive, personal and private information that you and your agency gather and hold about your volunteers. And while most of us know we need to take care of this information, just how many Volunteer Managers…
April 2022
We read a lot about Volunteer Engagement and Leadership from the perspective of agencies who have paid Volunteer Managers – employees in place to oversee, manage and coordinate the efforts of the volunteer team who are committed to support the work of their agency. And in that…
April 2022
Caring for the mental health of volunteers is vital, especially in these COVID times when so many are already dealing with depression and anxiety as a result of isolation and illness. In this timely and important Engage feature, Karen Knight, a Volunteer Management strategist…
January 2022
Should the same level of governance that’s applied to staff in a health service – or any setting, for that matter – be applied to volunteers? Kerryn Mitchell of the Leaders of Health Volunteer Engagement (LOHVE) Network set out to answer this question shortly after she helped…
January 2022
In May 2018, after a long and established career working in the areas of law and social advocacy, Kim Roots became a Coordinator of Volunteers for the very first time. As a newcomer to the Volunteer Engagement and Leadership field, Roots was able to view her new role through the…
October 2021
In Volunteer Engagement circles, we all too often hear tales of woe about minimal support or a lack of understanding of what we do. This sometimes leads us to view the world from a ‘glass half empty’ perspective, where we play the victim and not the victor! In this article,…
October 2021
  “Just a volunteer…” How often do you hear these words spoken at your organization? The implication that these three words indicate a lack of ability, lack of trust or lack of accountability is worrying. We all know, after all, that volunteer indicates a pay category, not a…
July 2021
When volunteer engagement relies on practices borrowed from business for paid staff, we can lose the relationships and purpose that are fundamental to success. Adopting a concept known as “radical welcome” as a guiding principle offers an antidote that reconnects us with…
July 2021
The proposal of a universal basic income (UBI) – the provision of unconditional cash payments to all citizens of a given society – is neither new nor unproblematic. The idea has, however, enjoyed a wave of renewed interest in the wake of the pandemic and its social and economic…
April 2021
There’s no denying that the COVID-19 pandemic has caused seismic shifts in the volunteer landscape. Organisations have had to re-evaluate how they involve volunteers, often dramatically accelerating the pace of progress. In many cases, long-held attachments to formal volunteer…
April 2021
It’s a fact: 70 percent of volunteerism throughout the world is done by passionate individuals who wish to serve others and do so outside the framework of an organization or other entity. And during the COVID-19 pandemic – when organizational volunteerism is being reduced or…
January 2021
Volunteer management professionals have been fighting for years to be recognized for their occupation, the work they do and the potential it holds. This journey contains key questions: What do we want? What has been accomplished? What have we yet to accomplish? What will it…
January 2021
Have you ever wondered what it's like to consult in the volunteer engagement space? Perhaps you have even considered exploring it as a career? In this feature article, volunteer engagement consultant and change management expert Christine Stankowski looks at the benefits and…
October 2020
In life, sometimes we know when we are ready for something and sometimes we don’t. So much of life, it can be argued, is knowing things in hindsight. In this Engage feature, Adam Janes explores how nonprofit professionals knew we weren’t ready for something as disruptive at…
October 2020
Susan J. Ellis was more than a passionate advocate for the change that great volunteering could make, and more than a passionate voice for the influence that Volunteer Engagement professionals could make while forging that change. She ‘walked the walk’ and ‘talked the talk.’ She…
July 2020
This special issue devoted to e-Volunteerism’s Co-Founder Susan J. Ellis begins with a feature by Rob Jackson, the Journal’s new Editor-in-Chief. In this article, Jackson reflects on the legacy of Ellis and her life’s work, including how and why she started the profession’s…
July 2020
"Social prescribing" is a means for tackling poor health without, or alongside, prescribing  pharmaceutical drugs. Schemes for social prescribing cover a wide array of activities and programmes, ranging from physical activities such as dance classes through culture programmes…
April 2020
Reimbursing volunteers – a contradiction in terms or an evolving strategy? In search of clarity, a team at Colorado’s Community Resource Center (CRC) started digging into an issue that has clearly emerged as a critical and lingering one in the volunteering field. These team…
April 2020